UAB Ulivita, legal entity code 183132963, address Pramonės st. 2, 20118 Ukmergė (hereinafter referred to as the “Company”, “we”, “our” or “us”) ensures that personal data provided via our website http://ulivita.com (hereinafter referred to as the “Website”) and / or mobile apps (hereinafter referred to as the “App”) is processed lawfully, transparently and in good faith, collected only for the purposes set out in this policy and clearly defined, and not further processed in a way incompatible with those purposes.
In implementing these duties, the Company follows the General Data Protection Regulation (hereinafter referred to as the “GDPR”), the Law on Legal Protection of Personal Data of the Republic of Lithuania, as well as the requirements for the processing of personal data established in other legal acts.
The Client data controller is - the Company.
COLLECTION OF PERSONAL DATA
Personal data collected and processed by the Company:
Basic Personal Data describing You: name, surname, personal identification number, date of birth, age, identity document data, contact details (address, e-mail, telephone number), representative information (for example, when representing a minor), etc.;
Data collected through our Website, Apps or social accounts (inquiries, comments, data provided on registration forms, etc.);
Video data captured by the Company’s video surveillance equipment when You visit the Company’s premises;
Other data that is collected with Your consent and that is defined in detail at the time Your consent is requested.
We receive Your Personal Data directly from You, and we may also generate Personal Data by providing services to You. By providing data to us, You are responsible for the accuracy and completeness of this Personal Data.
When You visit the Website, we also collect information that reveals the features of it’s use or automatically generated visit statistics. The Company’s or third-party ancillary software, such as Google Anaytics, collects the IP addresses of visitors, time of visit, information about pages viewed, and records repeat visits through cookies.
If You choose to log in to Your account via social networks such as Facebook or LinkedIn using our Website and / or Apps, You give them permission to share Your account information with us; therefore, the source of the data obtained is Facebook or LinkedIn, respectively.
OBJECTIVES OF DATA PROCESSING
We collect and process Your Personal Data for the following purposes:
In order to provide You with services, fulfill our contractual obligations to You;
Regarding pre-registration to receive the services provided by the Company, to remind about the visitс or the need to perform periodic services;
To ensure the quality of services provided, for the purpose of administering Client requests, inquiries, appeals and customer feedback;
Regarding the examination of Client complaints in accordance with the procedures provided for by the legal acts of the Republic of Lithuania;
To protect the interests of the Company and the Clients of the Company
Regarding the performance of financial transactions and management of accounting, maintenance of relations with insurance companies, debt management;
For the purpose of direct marketing and loyalty programs;
Also in pursuit of a legitimate interest in carrying out legal instructions or duties.
We must have the latest information related to the Clients required for the provision of quality services, therefore we may ask You to periodically confirm that the information held by the Company about You is correct.
PERSONAL DATA STORAGE TERMS
Your Personal Data is processed responsibly by implementing appropriate organizational and technical security measures that help protect the Personal Data from accidental or unlawful destruction, alteration, disclosure, and from any other unlawful processing.
Customer’s Personal Data is stored within the time limits established by law, depending on the nature of the data and the purposes for which it is processed. In cases where the data retention period is not specified in the legislation, it will be stored for a maximum of 3 years from the end of the provision of services or until the data subject withdraws the consent to process his / her Personal Data.
Personal data shall be destroyed immediately upon lawful instructions from law enforcement or other authorized authorities.
TRANSFERS OF PERSONAL DATA
The Personal Data You provide will not be transferred to third parties in any way, except as necessary to provide our services and in cases where it is required by law to do so.
Data may be transferred:
With your prior consent;
To state institutions and establishments, law enforcement institutions, other partys performing the functions assigned by law, in accordance with the procedures provided for by legal acts of the Republic of Lithuania. We provide these entities with mandatory information established by law or specified by the entities themselves;
To Debt Collection Companies to which claims on the Client's indebtedness are transferred, courts, out-of-court dispute resolution institutions and bankruptcy administrators;
To Third Parties providing services related to the provision of our services (for example, to the Company's partners, IT, technical services, analysis, advertising companies, auditors, consultants, payment intermediaries, creditors, etc.). We require such companies to store, process and handle personal data responsibly and only in accordance with our instructions.
SECURITY OF PERSONAL DATA
Your Personal Data is handled responsibly, securely, and is protected from loss, unauthorized use, and alteration. We have put in place physical and technical measures to protect all the information, we collect to provide our services, from accidental or unlawful destruction, damage, alteration, loss, disclosure, or any other unlawful processing. Security measures for Personal Data shall be determined by taking into account the risks that arise while processing it.
Unfortunately, the transmission of information via the Internet is not completely secure, we make every effort to protect Your Personal Data, but we cannot guarantee its security during transmission. When You transfer data to us, You assume the risk associated with the transfer of data.
If we become aware of a Personal Data breach that may endanger Your rights or freedoms, we will notify You immediately.
RIGHTS OF THE DATA SUBJECT
When processing Personal Data, we ensure Your rights in accordance with BDAR and the Law on Legal Protection of Personal Data of the Republic of Lithuania. As a Personal Data Subject, You have the following rights:
To know (be informed) about the processing of Your Personal Data (right to know);
To Access Your data and how it is processed (right of access);
To demand to correct or revise inaccurate, incomplete Personal Data (right to rectification);
To Request the destruction of Your data or to suspend the processing of Your data, except for storage (‘right to be forgotten’);
To require the Company to restrict the processing of Personal Data (right to restriction of processing);
To transfer the data (right to data portability). This right will be exercised only if there are grounds for its exercise and appropriate technical measures to ensure that the transfer of the requested Personal Data does not pose a risk of a security breach to the data of other persons;
To object or withdraw Your consent to the processing of Personal Data when it is processed or intended to be processed for direct marketing purposes.
Upon receipt of Your request, we may ask You to provide proof of identity, as well as any additional information we require regarding Your request.
If another person wishes to have access to the Personal Data of the Data Subject, he / she must submit a notarised power of attorney, and the data shall be provided to the lawyer only upon submission of the representation agreement and indication of the purpose of data use.
Upon receipt of Your request or complaint regarding the processing of Personal Data, we will respond no later than within 30 calendar days from the date of the request and will perform the actions specified in the request or inform You why we refuse to perform them. If necessary, the specified period may be extended by a further 60 days, depending on the complexity and number of requests. In this case, we will notify You of such an extension within 30 days of receiving the request.
The answer shall be provided free of charge and without undue delay.
We aim to guarantee the exercise of Your rights as a Personal Data subject and to create all conditions for the effective exercise of these rights, but we may refuse to exercise Your rights listed above (except for refusing to process Personal Data for direct marketing purposes or in other cases where Personal Data is processed with Your consent) when it is necessary to ensure the fulfillment of legal obligations imposed on us, state security or defense, public order, prevention, investigation, detection or prosecution of criminal offenses, important economic or financial interests of the state, prevention, investigation and detection of violations of official or professional ethics, or the protection of the rights and freedoms of the Company, You or other persons.
If You think that Your rights have been violated in accordance with the GDPR, You can file a complaint with the supervisory authority - the State Data Protection Inspectorate (L. Sapiegos st. 17, 10312 Vilnius, https://vdai.lrv.lt), although, first of all, we will try to resolve all disputes with You.
THIRD PARTY LINKS ON OUR WEBSITE
Cookies are small text files that a browser receives and stores on Your device each time You visit the Website, and are then used to identify the same device, making it easier for You to access the Website and the information it contains.
They allow the Website to store information about the visit, such as: browser type, demographics (age group, gender), preferred language, font size, settings, priorities. Cookies help to show more relevant ads, measure audience size and browsing habits, identify returning website visitors, and speed up content searches.
Cookies make the use of the web smoother and more efficient.
Cookies are not used to collect, process, distribute, or register Personal data.
Cookies do not allow websites to remember any personal information of the visitor (such as the visitor's name, address, age, etc.) that the user might forget to keep secret. They only remember Your priorities, points of interest, based on what You do on the site.
TYPES OF COOKIES
- First-party cookies are set by the website that You are visiting and can only be scanned by it.
- Third-party cookies are set and used by an organization other than the owner of the website You are visiting, for example, third-party analytics and digital marketing tools, such as Google Analytics, can be used to track website traffic statistics and estimate the audience of visitors.
Websites often use third-party plug-ins or other tools that improve the performance of the website and provide additional functionality. These tools may use their own anonymous cookies to optimize their performance or to collect statistical information.
The Website may also contain embedded content (YouTube videos, Flickr slides, advertisements, etc.) from other websites that may also set their own cookies.
The site may use a third-party ad network to serve targeted advertising.
Due to the specifics of how cookies work, we do not have access to third-party cookies, just as other entities do not have access to the cookies we set.
- Session cookies are temporarily stored during a browsing session and deleted from the user's device when the browser is closed.
- Long-term cookies – when the browser is closed, are not deleted and stored on your device for a set period of time (several months or years). They are used when information is needed for more than one browsing session.
- Functional cookies are cookies that significantly improve the performance of websites, the quality of navigation, ensure that the required information is displayed quickly and accurately every time, You visit the website. They are used in such requests as logging in to a user account to remember information entered on forms during a session or to access the protected site locations. Functional cookies help to remember Your choices and prevent You from changing settings every time You visit a website.
- Non-functional cookies - these cookies are most often used for analytical and statistical purposes - to count the number of visitors to the website, to collect information about how visitors use the website.
COOKIE SETTINGS AND REFUSAL
Most web browsers are set to accept cookies automatically.
If You do not agree to the storage of cookies on Your device, You can view, block and delete all or part of the cookies at any time, and change Your browser settings to stop Your device from storing cookies.
All modern web browsers allow You to change cookie settings, which can be found in the settings menu of Your browser.
For instructions on changing your browser settings, see the "Help" section of the browser toolbar.
For more information on how to manage cookies, depending on Your browser:
Internet Explorer: https://support.microsoft.com/en-en/help/17442/windows-internet-explorer-delete-manage-cookies
Another way to prevent Your browser from storing cookies, browsing history, temporary folders, open files, or any other information is to use the Private Browsing feature.
More information about private browsing:
More information about cookies and related laws can be found here: https://www.youronlinechoices.com/
Please note that in some cases, blocking cookies or other similar technologies (especially technical and functional cookies) may affect the operation of the Website and the quality of services provided - may slow down Internet browsing, restrict the operation or access to certain features of the Website, the Website will no longer be personalized.
address: Pramonės st. 2, 20118 Ukmergė
phone: +370 (656) 12249, +370 (340) 63214